This privacy policy will explain how the ESN Group in the European Parliament uses the personal data we may collect from you when you use our website or contact us.

Status: November 4, 2024

Responsible Party

ESN Group

European Parliament
Rue Wiertz 60
1047 Bruxelles
Belgium

Email Address: esn-info@europarl.europa.eu

Topics

What data do we collect?
How do we collect your data?
How will we use your data?
How do we store your data?
Information
What are your data protection rights?
What are cookies?
How do we use cookies?
What types of cookies do we use?
How to manage your cookies
Privacy policies of other websites
Changes to our privacy policy
How to contact us
Possibility to contact the appropriate authorities

What data do we collect?

We collect the following data:

• Personal identification information (Name, email address, phone number, etc.).
• Your nationality.
• Your motivation to contact us (citizen, journalist, academic, student, researcher...).
• Your preferred person to answer you (Group, national delegation, MEP, press officer, others...).

How do we collect your data?

You directly provide us with most of the data we collect. We collect data and process data when you:

• Register online for any of our events or services or newsletters or any other form of information.
• Voluntarily complete a contact form on our website.
• Voluntarily send us a request for information or contact via email or any other way of contact (telephone, social media, messaging apps, etc.).
• Use or view our website via your browser’s cookies.

We may also receive your data indirectly from the following sources:

• A request by you for information or a contact with us in any possible way.

How will we use your data?

We can email or contact you in any other way with information about activities and statements we think you might like.

When we process your order online in f.i. a webshop, we may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

We can share your data with the MEPs, the MEPs offices, and the national delegations in our group.

How do we store your data?

We securely store your data at our office.

We will keep your data for 10 years. Once this time period has expired, we will delete your data.

Information

We would like to send you information about activities and statements we think you might like.

If you have agreed to receive information, you may always opt out at a later date.

You have the right at any time to stop us from contacting you for information purposes.

If you no longer wish to be contacted for information purposes, please send an email to us.

What are your data protection rights?

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

• The right to access – You have the right to request us for copies of your personal data. We may charge you a small fee for this service.
• The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request us to complete the information you believe is incomplete.
• The right to erasure – You have the right to request us to erase your personal data, under certain conditions.
• The right to restrict processing – You have the right to request us to restrict the processing of your personal data, under certain conditions.
• The right to object to processing – You have the right to object to us processing of your personal data, under certain conditions.
• The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email.

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our website(s), we may collect information from you automatically through cookies or similar technology.

How do we use cookies?

We use cookies in a range of ways to improve your experience on our website(s), including:

• Understanding how you use our website.

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

• Functionality – we use these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.

How to manage cookies

You can set your browser not to accept cookies. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

Our website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

We keep our privacy policy under regular review.

How to contact us

If you have any questions about the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us by email.

Possibility to contact the appropriate authority

Should you wish to report a complaint or if you feel that we have not addressed your concern in a satisfactory manner, you may contact the appropriate authority.